This happens because the catalog on our site only displays products that are currently in stock and in our retail stores. Most likely, yesterday this product was in stock in a small amount, but by now it has been bought by someone. However, the receipt of goods at the warehouse occurs daily, so tomorrow you will most likely be able to find the goods you need again on our website.

No you can not. Our company has a specialized wholesale department for working with legal entities. You can find the contact information of the wholesale direction on the WHOLESALE DIRECTION page.

At the moment, delivery of goods from the online store Level to the regions of Russia is not carried out. Delivery is carried out in the territories indicated on the page DELIVERY.

If an item is listed on the site but you can't add it to your shopping cart, it's likely that the item is in stock at the retailer and you need to purchase it yourself.

In case of receiving a damaged product, please file a complaint in accordance with the established rules of the courier service and notify the online store by phone or e-mail.


If you have any questions related to the selection or ordering of a particular product, you can use the services of an online consultant (the button in the lower right part of the site) or contact our retail stores (you can find information on their placement in the tab "Contacts"), where qualified sales consultants will answer any of your questions.

No, you do not need to pre-register or log in to shop in our store. You will need to provide information about yourself only when placing and paying for the order.

Yes, you can make changes to your address data. To do this, after logging in to your profile, you should go to the "change profile" section.

The term of shipment of goods is 1-3 days from the date of placing the order, plus delivery by courier - 3-5 business days to Moscow and St. Petersburg, about 5-10 days for the regions.

No, the type of payment does not affect the speed of the order. All orders are executed in the same mode.